Leadership

Our leadership team is merely part of the extraordinary 300+ Cicero Group team. Our skillsets are broad and our experience is deep, allowing us to bring a breadth and depth of experience to your business.

Trent Kaufman

Trent Kaufman

Dr. Trent Kaufman is the Chief Executive Officer of Cicero Group. In 2006, he sold to Cicero the education transformation firm he had founded five years earlier. Today, that company, Education Direction (www.eddirection.com) is a wholly-owned subsidiary of Cicero’s and works with over a thousand schools around the world to measurably improve student learning. Dr. Kaufman is respected globally for developing sophisticated systems to enable the use of performance data to maximize individual and team performance at organizations of varied purpose and form. He is a leading author of two best-selling books surrounding organizational transformation. Prior to becoming a leading thinker in organizational design and transformation, Dr. Kaufman’s first “career” was in public education. He began as a social studies teacher in Washington D.C. before becoming a high school principal in the Bay Area of California. Trent received a bachelor’s degree in Social Science, with an emphasis in Economics from Brigham Young University. He earned a master’s degree in Education and Leadership from the University of California, Berkeley. Trent earned a master’s degree in Policy Management and a doctorate in Performance Management from Harvard University.

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Career Highlights:
  • Founder, Education Direction
  • Research Fellow, Harvard University
  • Harvard University, PhD, MS
  • UC Berkeley, MS
  • Brigham Young University, BS Social Science

Randy Shumway

Randy Shumway

Randy Shumway founded the Cicero Group in 2001 with four people working out of a basement. At the beginning of 2017, when Randy stepped down as CEO, Cicero had grown to over 350 professionals with offices crossing the United States. In 2016, Randy was awarded Utah’s Lifetime Achievement award and was named CEO of the Year in recognition of his professional accomplishments. Randy’s vision in founding Cicero was to deliver more than mere strategic recommendations to organizations but to actually roll-up sleeves and help organizations effectively execute the ideas. During his more than 16 years at Cicero, Randy has led multiple transformation and change management engagements for Fortune 1000 clients in such sectors as High Tech, Telecommunications, Life Sciences, Manufacturing, Financial Services, Consumer Products, and Education. Having stepped down as CEO, Randy today leads the Change Management and Transformation practice at Cicero as well as the firm’s private equity subsidiary. Randy is on the corporate board of Snowhite and of Angoss Software (TSX: ANC). He serves on two state-appointed boards – the state’s Economic Council and its Education Commission. Randy serves on multiple volunteer boards such as Southern Utah University, Utah’s Employment Taskforce, Boy Scouts of America Great Salt Lake Council, and EducationFirst. He is a prolific author in the Deseret News and in Forbes regarding effective education and economic public policy. Prior to starting Cicero, Randy was the Executive Vice President and Managing Partner at Answerthink. He started his career at Bain & Company. Randy obtained his MBA from Harvard Business School, graduating with highest academic honors (Baker Scholar).

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Career Highlights:
  • Executive Vice President and Managing Partner, Answerthink
  • Associate, Bain & Company
  • Market Manager, Dow Chemical
  • Harvard Business School, MBA, highest academic honors

Lawrence Cowan

Lawrence Cowan

Lawrence has spent the last decade helping to build the Cicero Group's analytics practice. He has experience helping Fortune 500 firms solve real business challenges with data, including attrition, segmentation, sales prioritization, pricing, and customer satisfaction. He also leads the firm in predictive analytics and Big Data related engagements.

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Career Highlights:
  • Lead Business Consultant at Morris Murdock
  • Senior Research Analyst at Bassett
  • Northwestern University, MS; Westminster College, MBA; Brigham Young University, BA

Melissa Grant

Melissa Grant

Melissa leads projects for Cicero clients across multiple industries and services with particular focus in healthcare and corporate development. Prior to joining Cicero Group, Melissa spent sixteen years in the financial services industry in New York City in roles for UBS and Deloitte Financial Advisory Services. As a former Senior Manager at Deloitte, she worked with the firm’s U.S. and global leadership assessing firm-wide mergers and acquisitions, strategic investments, and operations.

Career Highlights:
  • Former Senior Manager, Deloitte
  • Former Equity Analyst, UBS
  • University of Rochester, William E. Simon Graduate School of Business Administration, MBA; Brigham Young University, BS